Welcome to Nuvella Shop! These Terms and Conditions govern your use of our website and services. By accessing or purchasing from cheapweardeals.com, you agree to be bound by these terms.

Our Commitment: At Nuvella Shop, we’re dedicated to providing affordable luxury fashion with exceptional customer service. We value your trust and strive to make your shopping experience seamless and satisfying.

1. Website Usage and Access

Our website offers fashion collections including bags, accessories, footwear, and ready-to-wear items for both men and women. By using our site, you agree to:

  • Provide accurate information when creating accounts or making purchases
  • Use the website only for lawful purposes
  • Not attempt to compromise the security or functionality of our site
  • Respect our intellectual property rights

2. Product Information and Descriptions

Nuvella Shop specializes in affordable luxury fashion items. We make every effort to display our products accurately, including colors, materials, and specifications. However, please note:

  • Product colors may vary slightly due to monitor settings
  • All measurements provided are approximate
  • We reserve the right to update product information without prior notice

3. Ordering and Payment Terms

3.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

3.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

3.3 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity
  • Shipping restrictions to your location

4. Shipping and Delivery

4.1 Shipping Methods

We offer two shipping options to ensure your affordable luxury fashion items reach you conveniently:

  • Standard Shipping – $12.95
    Carrier: DHL or FedEx
    Delivery Time: 10-15 business days after shipment
    Tracking: Included with full visibility
  • Free Shipping
    Carrier: EMS
    Delivery Time: 15-25 business days after shipment
    Minimum Order: $50 or more
    Tracking: Basic tracking included

4.2 International Shipping

We ship globally (excluding some Asian regions and remote areas). Customers are responsible for any customs duties, taxes, or import fees in their country.

4.3 Delivery Issues

While we strive for timely delivery, shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.

5. Returns and Exchanges

5.1 Return Policy

We accept returns and exchanges within 15 days from the date you receive your items.

5.2 Condition Requirements

All returned items must be in original condition:

  • Unworn and unwashed
  • All original tags attached
  • Original packaging intact
  • No signs of wear or use

5.3 Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged unless defective or damaged upon arrival:

  • Footwear showing signs of wear or that has been worn outdoors
  • Items without original tags and packaging
  • Personalized or custom-made items
  • Items purchased during final sale or clearance events (clearly marked)

5.4 Refund Processing

Once we receive and inspect your returned item:

  • Refunds processed within 5-7 business days of receipt
  • Additional time required for refund to appear in your account
  • Original shipping fees are non-refundable

6. User Responsibilities

As a valued Nuvella Shop customer, you agree to:

  • Provide accurate and complete information for orders
  • Review order details carefully before purchase
  • Inspect products upon delivery and report issues immediately
  • Understand that international customers are responsible for customs duties and taxes
  • Use trackable shipping services for returns (international customers)

7. Intellectual Property

All content on cheapweardeals.com, including text, graphics, logos, images, and product descriptions, is the property of Nuvella Shop and protected by intellectual property laws. You may not use, reproduce, or distribute our content without express written permission.

8. Limitation of Liability

Nuvella Shop’s liability is limited to the purchase price of the products. We are not liable for:

  • Indirect, incidental, or consequential damages
  • Product misuse or improper care
  • Delays beyond our reasonable control
  • Minor variations in product appearance from website images

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy details how we collect, use, and safeguard your data.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the state of Pennsylvania.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Response Time: 1-2 business days
Address: 590 Spring Avenue, Philadelphia, PA 19108, United States